Property & units management software
Support & Maintenance Request Management Software
Manage property maintenance with Propertese. Add requests, assign to team members, and track everything from one application.
Propertese support & maintenance request management application for property management
Property management requires coordination of maintenance requests, vendor work orders, and service tracking across multiple properties and tenants. Propertese support & maintenance request management application lets you add service/maintenance requests and assign to concerned persons, manage requests with updates and comments, and sync Propertese tasks/requests to NetSuite as support cases or Xero projects.
Request creation and assignment
Propertese support & maintenance request management software lets you add service/maintenance requests and assign them to the concerned person to take action.
Request updates and feedback
Update/delete service/maintenance requests related to properties and provide comments and feedback with Propertese maintenance management application.
Multi-perspective visibility
Propertese support & maintenance request management software provides complete tracking of service/maintenance requests related to any property from the contract, property, and tenant/lessee's perspective.
Vendor work orders
Create, assign, or email work orders to vendors for jobs through Propertese maintenance management application.
System integration
Propertese syncs Propertese tasks/requests to NetSuite as support cases or Xero projects for reporting and record keeping.
Payment management
Propertese support & maintenance request management software manages creation of vendor payments and marking vendor payments as cleared.
Task scheduling
View all scheduled tasks through calendar view to display scheduled tasks with Propertese maintenance management application.
Recurring workflows
Create checklist-based tasks/requests and create recurring tasks and work orders for consistent maintenance across properties.
Why property managers choose Propertese support & maintenance request management software
Better service/maintenance request assignment
Propertese support & maintenance request management application lets you add service/maintenance requests and assign to the concerned person in one place.
Easier request management with feedback
Propertese maintenance management software lets you update/delete service/maintenance requests related to properties and provide comments and feedback.
Clear visibility across all perspectives
Propertese support & maintenance request management provides complete tracking of service/maintenance requests from contract, property, and tenant/lessee’s perspective.
Simple vendor work order management
Propertese maintenance management application lets you create, assign, or email work orders to vendors for jobs.
Easy NetSuite and Xero integration
Propertese syncs Propertese tasks/requests to NetSuite as support cases or Xero projects automatically.
Simple vendor payment tracking
Propertese support & maintenance request management software handles creation of vendor payments and marking vendor payments as cleared.
Key features of Propertese support & maintenance request management software
Add and assign requests
Add service/maintenance requests and assign to the concerned person with Propertese support & maintenance request management application.
- Add service/maintenance requests with descriptions
- Assign to the concerned person to take action
- Track who is handling each request
Multi-perspective tracking
Complete tracking of service/maintenance requests related to any property from the contract, property, and tenant/lessee’s perspective.
- See requests from contract perspective
- See requests from property perspective
- See requests from tenant/lessee’s perspective
- View all perspectives in one place
Work orders to vendors
Create, assign, or email work orders to vendors for jobs with vendor coordination.
- Create work orders to vendors for jobs
- Assign work orders to vendors
- Email work orders to vendors with details
- Track work order status
NetSuite and Xero integration
Sync Propertese tasks/requests to NetSuite as support cases or Xero projects for system integration.
- Sync Propertese tasks/requests to NetSuite automatically
- Sync Propertese tasks/requests to Xero automatically
- Tasks/requests show as support cases in NetSuite or projects in Xero
- Keep data consistent between systems
- Generate reports from NetSuite or Xero
Vendor payments
Handle creation of vendor payments and marking vendor payments as cleared.
- Creation of vendor payments from work orders
- Marking vendor payments as cleared
- Track vendor payment history
- Keep accurate payment records
Calendar view
Calendar view to display scheduled tasks for organizing maintenance activities.
- Calendar view to display all scheduled tasks
- See tasks by date and time
- Organize maintenance activities
- Track task deadlines
Checklist and recurring tasks
Create checklist-based tasks/requests and create recurring tasks and work orders.
- Create checklist-based tasks/requests
- Create recurring tasks for regular maintenance
- Create recurring work orders for vendors
- Set up automatic scheduling
Manage requests
Update/delete service/maintenance requests related to properties and provide comments and feedback.
- Update service/maintenance requests related to properties
- Delete service/maintenance requests when needed
- Provide comments and feedback on requests
- Keep track of all changes and updates
Questions property managers ask us
You can add service/maintenance requests and assign to the concerned person to take action. The system tracks who is responsible for each request.
You can update/delete service/maintenance requests related to properties and provide comments and feedback throughout the process.
The system provides complete tracking of service/maintenance requests related to any property from the contract, property, and tenant/lessee’s perspective in one place.
You can create, assign, or email work orders to vendors for jobs directly through the system for clear communication.
You can create checklist-based tasks/requests for standard procedures and create recurring tasks and work orders for regular maintenance.
Yes, the system handles add service/maintenance requests and assign to concerned person, manage requests with updates and feedback, track from all perspectives, handle work orders to vendors, sync to NetSuite or Xero, manage vendor payments, display calendar view, and create checklist-based and recurring tasks.
The system organizes request assignment, request management, multi-perspective tracking, work orders to vendors, NetSuite or Xero sync, vendor payments, calendar organization, and standardized task creation in one place.
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