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greendale

Company

Greendale

Industry

Real Estate

Location

United Kingdom

Operations

Subsidiaries, commercial properties, business parks

Software

Propertese

Customer Need

  • Property Management Solution to manage multiple subsidiaries and commercial properties
  • Cater to region-specific and client-specific requirements

Implementation Partner

Folio3

Customizations

Custom leases Regional billing Utility tracking

Client Problems

Greendale Group is a UK-based real estate company specializing in subsidiaries, commercial properties, and business parks. With diverse tenants and regional requirements, it was getting difficult for them to manage long-term commercial leases. Greendale needed a property management solution to handle complex lease agreements across multiple regions.

  • Prorated rent adjustments when lease terms changed, i.e., Rent review at any stage of lease duration, and modify rent.
  • Custom billing schedules aligned with UK-specific cycles (Calendar Year, English Quarter).
  • Step rent increases pre-set for each lease year.
  • Open-ended leases with no fixed end dates are common in UK rental agreements.
  • Percentage-based additional charges, calculated on top of rent.
  • Deferred charges beyond rent alone.
  • Multi-recipient invoicing for tenants requiring split billing.
  • Utility meter tracking for water, gas, and electricity usage.

Key customizations provided

Greendale partnered with Propertese to configure a solution that matched the unique requirements of their properties and tenants.

  • Flexible Rent Adjustments: Rent Review and modifications at any time with prorated calculations.
  • Step Rent Configuration: Enabled pre-set rent increases within lease terms.
  • Percentage-Based Additional Charges: Option for charges as a percentage of rent.
  • Multi-Recipient Invoicing: New invoicing feature for multiple recipients.
  • Custom Billing Schedules: Added Calendar Year and English Quarter billing options.
  • Open-Ended Lease Agreements: Allowed leases without a specific end date.
  • Deferred Charge Management: Automated deferral of extra fees.
  • Utility Meter Tracking: Integrated tracking for utility consumption. Enhance this tracking via data upload of standalone invoice generation through CSV.

Watch Propertese in Action

Propertese is a comprehensive property management solution designed to simplify and streamline the management of properties, leases, and tenants, offering reliable automation and adaptability for portfolios of all sizes.

The Outcome

We customised Propertese with a more flexible billing engine, lease modifications, enhanced revenue recognition, and multi-recipient invoicing. With Propertese in place, Greendale now has a system that adapts to UK-specific leasing norms and its growing portfolio.

  • Simplified lease management across subsidiaries.
  • Billing flexibility through custom schedules.
  • Optimized revenue tracking with deferred charge automation.
  • Improved tenant communication via multi-recipient invoicing.
  • Improved accuracy with prorated adjustments and step increases through the rent review process.
  • Automated additional charges for better financial control.
  • Greater efficiency with utility tracking integration.

Explore our success stories: See how we make a difference

Orville Real Estate

Folio3 partnered with Orville Group on an Oracle NetSuite ERP implementation to integrate its property management operations and enable smooth real estate operations with external system connectivity.
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Nicolock

Nicolock needed a property management solution to handle multiple subsidiaries and commercial properties efficiently. Their key requirements included lease projections for optional extensions, customized
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Greendale

Propertese helped Greendale Group simplify complex lease agreements, adapt to regional billing requirements, and bring accuracy to property management across the UK.
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